*NEW*
Download 2012
Summary Document
*NEW*
Download 2012
full CR Report
Visit ba.com

Community Learning Centre

The Learning Centre has welcomed over 76,300 people since opening in 1999!  Students attend aviation themed educational activities that are interactive and link with the school curriculum.

See our brochure Community Learning Centre Brochure

Two girls sit at a computer in the Community Learning CentreInformation Communication Technology

A collection of programmes covering British Airways’ social media use, heritage, journey planning and the commercial importance of ba.com.  There is also an online learning resource (see bottom of page).

Two boys in British Airways uniform enact passport control.Customer Service

Hands on activities enable students to develop skills that are needed to deliver outstanding customer service and understand its impact on the reputation and performance of the airline.

School children learn about tree planting during National Tree Week.Environmental Education

Developed for primary and secondary schools within the local area to complement the national curriculum and often involve activities on nearby Harmondsworth Moor.

School children holding British Airways Bam Bam sticksGlobal Weeks

Each term we provide global educational events for local schools, giving local pupils the opportunity to explore aspects of another country or region.

A British Airways colleague teaches students German.Languages

Our award winning language programmes aim to improve students’ understanding and use of a number of key languages in practical situations. Further details are shown in our brochure.  See below for language learning resources for the BA Language Flag Award (BALFA).

Work Experience

work experienceAs part of our commitment to developing the knowledge and skills of students in our local communities, we offer a small number of quality five-day work placements in a variety of departments across the airline. These include Terminal 5, Engineering, Flight Training, Marketing and Cargo.

Learning Resources

A range of learning resources developed by us for teachers to download.


BA Language Flag Award logoLanguage Learning Resources

Support for teachers visiting our Community Learning Centre or taking the British Airways Language Flag Award (BALFA).

British Airways Language Learning Resources

A British Airways plane climes into the skyClassroom Resource Packs

Primary and secondary school resources that can be used in the classroom. Includes practical activities, word searches and quizzes.

Primary School Resource Pack

Secondary School Resource Pack


Screenshot from the ICT Learning MicrositeICT Learning Microsite

Online learning designed to be used in school to enable students to develop important ICT skills whilst exploring the world of British Airways. Teachers can use as part of their classroom activities.

Online Learning site