Community Learning Centre
British Airways is committed to developing strong community partnerships and investing in the communities where we operate. Being a good neighbour is key to our business.
As part of our Community Investment we have a dedicated Community Learning Centre that has welcomed over 70,000 people since opening in 1999.
Originally the architect’s office during the building of our headquarters at Waterside, the Community Learning Centre (CLC) provides learning programmes for schools, colleges and community groups in and around the Heathrow area. The programmes focus on the following areas that involve aviation themed educational activities that are interactive and relevant to the school curriculum.
Information Communication Technology Education
We offer a collection of ICT programmes covering British Airways’ heritage, journey planning and the commercial importance of ba.com. See below for our ICT online learning resource.
Customer Service
The aim of our Customer Service Programme is to enable students to develop the skills that are needed to deliver outstanding customer service and understand its impact on the reputation and performance of the business.
Environmental Education
Our Environmental Education programmes are developed for primary and secondary schools within the local area. They fully complement the national curriculum and many programmes involve activities on nearby Harmondsworth Moor.
Global Weeks
Each term we provide global educational events for schools, giving local pupils the opportunity to explore aspects of another country or region.
Languages
Our award winning language programmes are designed to improve students’ understanding and use of a number of different languages in practical situations. Further details on the programmes available are shown in our brochure. See below for our language learning resources for the BA Language Flag Award.
For more information on all of these programmes please download a copy of our Community Learning Centre Brochure.
Work Experience
As part of our commitment to developing the knowledge and skills of students in our local communities, we offer a small number of quality five-day work placements covering a variety of departments across the business such as Terminal 5, Engineering, Flight Training, Marketing and Cargo.
Learning Resources
We have developed a range of learning resources for teachers.
Language Learning Resources
Our language learning resources provide support to teachers visiting our Community Learning Centre or taking the British Airways Language Flag Award.
Download British Airways Language Learning Resources
Classroom Resource Packs
We have produced a primary and secondary school British Airways themed resource pack that can be used in the classroom. Our resource packs include practical classroom activities as well as word searches and quizzes.
Download our Primary School Resource Pack
Download our Secondary School Resource Pack
ICT Learning Microsite
Our ICT Learning microsite is designed to enable students to develop important ICT skills while at the same time explore the world of British Airways.
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